Contact support

Get in touch with the Tailwind GPS team by email at [email protected], and what to include so we can help quickly.

Email [email protected], or use our contact page.

To help us answer quickly, please include:

  • The email address on your account.
  • What you were trying to do and what happened.
  • The name of the ride, if it is about a route.
  • Your device and browser, and a screenshot if you can.

For billing questions, include the date and amount of the charge. Please do not send full card numbers.

Last updated 31 October 2026